Universal Companies Reviews
(Rated by 6 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Shipping & Delivery4.7
- Return Policy4.8
- Price & Quality4.5
- Customer Service4.3
Recent Customer Reviews (6)
Millard Viens
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Dorothy Newman
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Louie Birch
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Rodrigo Azevedo
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Lucille Léveillé
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Sienna Fox
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Universal Companies Pricing
Shipping (orders over $199)
$4.99
Shipping (orders over $749)
free
75-minute treatment (suggested)
$135
75-minute treatment (cost)
$8.08
15-20 minute treatment (suggested)
$125
15-20 minute treatment (cost)
$32.50
45-60 minute treatment (suggested)
$125
45-60 minute treatment (cost)
$5.04
Payment Methods
Accepted Payment Options:
Prices for items on Universalcompanies.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Universal Companies credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Universal Companies Pros & Cons
Pros
1
High Customer Satisfaction: Universal Companies has an overall score of 4.0 out of 5 stars based on 34 reviews, indicating high customer satisfaction.
2
Wide Product Range: The company offers a broad range of spa and salon supplies, including natural skin, nail, and body care products, as well as luxurious mani-pedi products.
3
Quality Testing: Universal Companies quality tests its products before selling them, ensuring reliability and value.
4
Educational Resources: The company provides a robust educational platform with CEUs and free courses to help professionals in the beauty and wellness industry.
5
Customer Service: Customers praise the company's customer service, with one reviewer noting that Universal Companies has never disappointed in a product or service.
CONS
1
Mixed Employee Reviews: The overall rating for working at Universal Companies varies, with one location having a 2.7 out of 5 rating and another having a 4.1 out of 5 rating, indicating mixed employee experiences.
2
Limited BBB Accreditation: Universal Companies is not BBB accredited, which may raise concerns about customer complaints and business practices.
3
Customer Complaints: Although there are no customer complaints listed on the BBB profile, the lack of accreditation could be a con for some customers.
Universal Companies Features and Benefits
Features
Sales Teams
Focus on customer needs in every aspect.
Warehouse Team
Careful selection and packing of orders.
Expert Team
Comprised of licensed estheticians, massage therapists, and nail technicians with in-spa/salon experience.
Customer Filters
Ensures products meet and anticipate customer needs.
UCo Learning Network
Offers a growing library of online classes to increase knowledge and skills.
CEUs and Free Courses
Available to help professionals advance their careers.
Sustainability Specialist
Reviews and evaluates earth-friendly products for safety, toxicology, social responsibility, efficacy, third-party certification, and overall sustainability.
Ingredient Disclosure
All personal care products have disclosed ingredients on the website.
45-Day Returns
Return any product in new condition and appropriate for resale within 45 days of purchase for a prompt, courteous refund.
Free Shipping
Over $749 order qualifies for free shipping.
Discounted Shipping
Over $199 order qualifies for $4.99 UPS Ground shipping.
Quality Testing
All products are quality tested before sale to ensure accuracy of claims.
Custom Training
Provides training on each product to ensure proper usage.
Award-Winning Design & Space Planning
Expert team helps design and plan spa spaces for maximum efficiency.
Full-Service Setup
Includes project execution, staff training, and menu planning.
Exclusive Partnerships
Develops robust educational platforms and customer retail strategies through exclusive brand partnerships.
Supportive Team
Offers a supportive team that includes licensed professionals in the call center to understand customer needs.
Industry Awards
Recognized with multiple industry awards for innovation and support to the spa industry.
High Customer Satisfaction
Universal Companies has an overall score of 4.0 out of 5 stars based on 34 reviews, indicating high customer satisfaction.
Wide Product Range
The company offers a broad range of spa and salon supplies, including natural skin, nail, and body care products, as well as luxurious mani-pedi products.
Customer Service
Customers praise the company's customer service, with one reviewer noting that Universal Companies has never disappointed in a product or service.
Bulk Discounts
Available on many products, including a flat rate shipping fee for over 1,200 pieces of equipment.